Meticulous Research®—a globally recognized market research firm—recently unveiled a comprehensive report titled, ‘Intelligent Document Processing Market by Offering (Solutions, Services), Deployment Mode (Cloud, On-premise), Technology (ML, Computer Vision, NLP, RPA, OCR), End Users (BFSI, Government & Public Sector, Others) & Geography - Global Forecast to 2031.’ The report forecasts the intelligent document processing market to reach $9.18 billion by 2031, growing at a compound annual growth rate (CAGR) of 25.8% from 2024 to 2031. This robust growth can be attributed to the increasing emphasis on digital transformation among enterprises and the integration of artificial intelligence (AI) in document processing.

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Key Growth Drivers and Opportunities

The intelligent document processing (IDP) market’s expansion is primarily driven by enterprises’ shift towards digital workflows and AI-powered automation. Organizations are leveraging IDP solutions to streamline document handling, improve operational efficiency, and reduce manual labor costs. The rising adoption of cloud-based IDP solutions, combined with the growing integration of human-in-the-loop methodologies, provides significant growth opportunities for stakeholders. Additionally, the increasing use of IDP in real-time applications further highlights its importance in today’s digital landscape.

However, the market faces certain challenges. Persistent issues in processing handwritten documents and concerns about data security and privacy in existing IDP solutions could restrain growth. Despite these obstacles, key trends such as the integration of generative AI and enterprises’ transition from traditional data storage methods to digital solutions are expected to drive further innovation in the IDP market.

Market Segmentation

By Offering

The global IDP market is segmented into solutions and services. In 2024, the solutions segment is expected to dominate the market, capturing the largest share. This dominance stems from the rising need for processing unstructured and semi-structured data from various sources like emails and images into structured, usable formats. Organizations’ consistent generation of high document volumes further fuels this demand. Additionally, collaborations among industry leaders to enhance digitization capabilities contribute to the segment’s growth. For example, in November 2023, Kodak Alaris Inc. (U.S.) partnered with KYOCERA Document Solutions France SAS to address digital transformation challenges, broadening their solution offerings.

Moreover, the solutions segment is poised to grow at the highest CAGR during the forecast period. This growth is attributed to the increasing adoption of AI-driven IDP solutions for automating data extraction, classification, and verification processes. Companies like TCG Process (Switzerland) are incorporating advanced AI models into their platforms to improve automation efficiency. In January 2024, TCG Process integrated large language models (LLMs) from Lazarus Enterprises Inc. into its DocProStar product, enhancing document-centric business processes.

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By Deployment Mode

The IDP market is categorized into cloud-based and on-premise deployment. In 2024, the cloud-based deployment segment is anticipated to account for the largest share. Cloud-based IDP solutions offer scalability, ease of maintenance, and rapid implementation, making them attractive for enterprises. For instance, UiPath’s Automation Cloud provides specialized AI capabilities for seamless document processing, ensuring fast updates and flexible scalability.

This segment is also expected to register the highest CAGR during the forecast period. The increasing adoption of cloud-based IDP solutions and heightened awareness about their benefits, such as enhanced security features, drive this growth. Enterprises are now prioritizing robust compliance measures and data security in cloud solutions, making them a preferred choice for document processing.

By Technology

The IDP market is segmented based on technology into machine learning (ML), computer vision, natural language processing (NLP), optical character recognition (OCR), and robotic process automation (RPA). In 2024, the machine learning segment is expected to hold the largest market share. ML technology is extensively used for document classification, data capture, and extraction. Continuous advancements in ML models improve processing efficiency, making them indispensable for IDP solutions. Companies like Infrrd Inc. (U.S.) utilize coherent ML algorithms, deep learning models, and OCR capabilities in their IDP solutions to achieve exceptional results.

On the other hand, the NLP segment is projected to grow at the highest CAGR during the forecast period. NLP is increasingly being utilized to analyze and understand free-flowing text in documents. Its ability to process semi-structured and unstructured data makes it highly valuable for enterprises. Investments in NLP technology by industry leaders further accelerate its adoption. For instance, UiPath’s acquisition of Reinfer Ltd. (U.K.) in August 2022 expanded its NLP capabilities, unlocking new automation opportunities.

By End Users

The IDP market’s end-user segments include BFSI, government & public sector, education, healthcare & pharmaceutical, manufacturing, retail & e-commerce, transportation & logistics, media & entertainment, law firms, and others. Among these, the BFSI sector is expected to account for the largest share in 2024. The sector generates a high volume of documents daily, including banking forms and insurance claims. The adoption of IDP solutions in BFSI is driven by the need to digitize document processing and reduce manual effort. For example, in June 2022, ITOCHU Corporation (Japan) integrated ABBYY’s IDP platform into its operations, significantly improving efficiency in paper-based transactions.

Meanwhile, the government & public sector segment is expected to register the highest CAGR during the forecast period. Governments worldwide are focusing on modernizing operations and digitizing workflows. IDP solutions are increasingly used to extract relevant information from legal documents, contracts, and policy reports, as well as to process financial data from invoices and receipts. Key players are collaborating with government entities to accelerate digitization. For example, Hyperscience (U.S.) surpassed one billion processed documents for the U.S. government as of March 2023, highlighting the sector’s growing reliance on IDP solutions.

Regional Analysis

Geographically, the IDP market is segmented into North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa. North America is expected to dominate the market in 2024, primarily due to the presence of leading IDP solution providers such as ABBYY, UiPath, and IBM Corporation. The region’s mature BFSI sector and increasing government focus on workflow digitization further contribute to its market dominance. Additionally, partnerships among key players in the region drive innovation. For instance, Pipefy Inc. (U.S.) partnered with ABBYY in May 2023 to integrate OCR technology into its automation platform, enhancing process efficiency.

Conversely, the Asia-Pacific region is projected to grow at the highest CAGR during the forecast period. Factors such as emerging regional players, government-led digitization initiatives, and technological advancements fuel this growth. In May 2023, Xiao-I Corporation (China) launched a state-of-the-art IDP product, demonstrating the region’s commitment to fostering intelligent operations.

Competitive Landscape

The global intelligent document processing market is highly competitive, with key players continuously innovating to gain a competitive edge. Major companies include:

• ABBYY (U.S.)
• UiPath (U.S.)
• Tungsten Automation Corporation (U.S.)
• IBM Corporation (U.S.)
• Microsoft Corporation (U.S.)
• Google LLC (U.S.)
• Infrrd Inc. (U.S.)
• Automation Anywhere, Inc. (U.S.)
• Datamatics Global Services Limited (India)
• Rossum (U.K.)
• Hyperscience (U.S.)
• AntWorks (U.K.)
• Open Text Corporation (Canada)

These players are actively engaging in partnerships, acquisitions, and product innovations to strengthen their market positions. For instance, Microsoft Corporation and UiPath have introduced advanced automation features that integrate seamlessly with their IDP platforms, addressing complex document processing challenges.

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Conclusion

The intelligent document processing market is poised for significant growth, driven by enterprises’ increasing reliance on digital workflows and AI technologies. While challenges such as handwritten document processing and data security concerns persist, innovations like generative AI and cloud-based solutions are paving the way for future advancements. With a strong focus on enhancing efficiency and reducing manual intervention, the IDP market offers substantial opportunities for stakeholders across various sectors, ensuring its continued expansion in the coming years.

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