What Are the Investment Opportunities in the Mobile Payment Market Worth $3,929 Billion by 2031?
The global mobile payment market is experiencing rapid growth, with projections indicating it will reach $3,929 billion by 2031, growing at a compound annual growth rate (CAGR) of 27.2% from 2024 to 2031. This surge is driven by increasing digitalization of payment services, particularly through smartphones, and supportive government initiatives promoting cashless transactions. However, the market's expansion is hindered by infrastructure challenges in developing regions and concerns about data breaches and identity theft. Despite these challenges, the integration of near-field communication (NFC) technology and the adoption of artificial intelligence (AI) applications in payments present significant growth opportunities. Additionally, the use of digital payment platforms at tourist destinations is becoming a notable trend.
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Market Segmentation
- By Method: The mobile payment market is segmented into several methods, including mobile wallets, mobile point of sale (mPOS), mobile commerce, quick response (QR) code payments, SMS payments, and others. In 2024, mobile wallets are anticipated to dominate the market, capturing over 49.0% of the share. This dominance is due to their advanced encryption technologies, ease of use, and growing applications in areas like transportation ticketing and parking. Tokenization further enhances security by safeguarding sensitive account data.
Conversely, the QR code payment segment is projected to exhibit the highest CAGR. The growth of QR codes is fueled by government initiatives promoting cashless transactions and their increasing adoption across various sectors, including retail, e-commerce, hospitality, and healthcare. QR codes offer high security through encryption and tokenization.
- By Application: The market is categorized by application into business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), and others. The B2B segment is expected to hold the largest share in 2024, over 47.0%. The preference for B2B mobile payments is driven by faster processing times compared to traditional methods like checks or wire transfers and the ability to handle growing transaction volumes and business operations efficiently.
The B2C segment is anticipated to grow at the highest CAGR during the forecast period. This growth is supported by the increasing adoption of mobile payments among consumers for convenient transactions via smartphones. B2C mobile payments provide valuable insights into consumer behavior and preferences, and mobile wallets help businesses reduce payment processing and cash handling costs.
- By Location: The global mobile payment market is divided into remote and proximity payments. The remote payment segment is expected to hold a larger share, over 61.0%, in 2024. This is attributed to the widespread availability of mobile networks enabling transactions from virtually any location. Remote mobile payments are crucial for businesses in remote areas to accept digital payments from customers effectively. This segment is also projected to grow at a higher CAGR during the forecast period.
- By End-User: The end-user segmentation includes BFSI (banking, financial services, and insurance), retail & e-commerce, healthcare, travel & hospitality, transportation, IT & telecom, media & entertainment, energy & utilities, and others. The retail & e-commerce segment is set to lead with over 24.0% of the market share in 2024. The extensive use of mobile wallets in retail environments for quick payments and enhanced customer satisfaction drives this dominance. Additionally, mobile payments streamline cross-border transactions and accommodate local payment preferences.
On the other hand, the BFSI segment is expected to experience the highest CAGR. The rise in mobile payment adoption within banks and financial institutions is attributed to its cost-saving benefits related to physical infrastructure and cash handling. Advanced security technologies, such as encryption and authentication, contribute to increased demand within the BFSI sector.
Leading Companies
Key players in the mobile payment market include MoneyGram Payment Systems, Inc. (U.S.), Apple Inc. (U.S.), Google LLC (a subsidiary of Alphabet Inc.) (U.S.), Mastercard Inc. (U.S.), Alibaba Group Holding Limited (China), PayPal Holdings, Inc. (U.S.), Samsung Electronics Co., Ltd. (South Korea), Visa Inc. (U.S.), Tencent Holdings Ltd (China), Amazon.com, Inc. (U.S.), American Express Company (U.S.), M-Pesa (Vodafone Group Plc) (U.K.), One MobiKwik Systems Limited (India), Orange S.A. (France), and Oxigen Services (India) Pvt. Ltd. (India).
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